Refund and Return Policy
At KamTripti, we are committed to providing exceptional products and services to our customers. In the event that you are not completely satisfied with your purchase, we offer both refund and return options under the following conditions:
Refund Policy:
We provide refunds in the following cases:
1. Failed Transactions: If your payment is deducted but the order is not successfully processed due to a technical issue or any other reason, we will initiate a refund immediately to the original payment method.
2. Immediate Order Cancellation: If you decide to cancel your order immediately after placing it and before it is shipped, we will process a full refund to the original payment method.
Please note: Once an order has been shipped, we do not offer refunds on the purchased products.
Return Policy:
Customers may request a return under the following circumstances:
1. Non-Delivery: If you did not receive your order within the specified delivery timeframe, please contact our customer support team to initiate a return process.
2. Damaged Products: If you receive a product that is damaged or defective, we offer a replacement at no additional cost. Please contact our customer support team within 24 hours of delivery to arrange for a replacement.
Return Process:
To request a return or replacement, please contact our customer support team at info@kamtripti.com within 24 hours of delivery. We will guide you through the return process and provide instructions on how to proceed.
Contact Information:
If you have any questions or concerns regarding refunds or returns, please contact our customer support team at info@kamtripti.com
Note: Our refund and return policy is subject to change without prior notice. Please refer to our website or contact customer support for the most up-to-date information regarding our refund and return policy.